COVID-19

Leading health systems through the No Normal.

With the end of the novel coronavirus nowhere in sight, the pandemic’s impact on our society, and the industry and organizations changing every day, we find ourselves in what we call the era of the No Normal. If you’re looking for help in how to succeed as a health system marketer or communicator in this time of uncertainty, you’ve come to the right place. Since mid-March, when the pandemic first significantly hit the U.S., we have stayed on top of the crisis by conducting consumer surveys, publishing our take on the latest news, providing insights and advice, and connecting you with your peers through podcasts and webinars. If there’s something you’re looking for and can’t find below, let us know.

Content Type
January 14, 2021

On this episode of The No Normal Show, we welcome Tim Nguyen, Head of the Unit for High Impact Events Preparedness at the World Health Organization. Tim discussed the key takeaways from their latest Virtual Global Infodemic Management Conference with health leaders across the globe battling the COVID-19 crisis. 

January 7, 2021

This new year has kicked off with a potent mix of hope and chaos — including triumphant stories of healthcare worker vaccinations, but also post-holiday COVID-19 case counts climbing and turmoil on Capitol Hill around the transfer of power. 

January 7, 2021

In this episode, we will welcome Jon Bigelow, who is the Executive Director of the Coalition for Healthcare Communication, an organization advocating for the free flow of credible and accurate health information to the No Normal Show. We discuss the latest on the political environment and Biden's four key healthcare priorities. 

December 18, 2020

If you’re in the middle of creating or tweaking your communications plans for the COVID-19 vaccine, don’t miss our brand-new survey findings, featured here

December 18, 2020
For most health systems, the dream of the COVID-19 vaccine is becoming reality. It’s affecting hospital operations, finance, and especially clinical teams. Yet, it’s also affecting you, the marketers and communicators. Many of…
December 17, 2020

We welcome Adam Brase, Mayo Clinic's Division Chair for Strategic Intelligence, to the show to discuss how his team educates one of the largest not-for-profit health systems in the world by providing insights on a weekly and yearly basis. They also have a bold prediction for 2030 and what health systems will look like at that time.