New Qualitative Research Among Patients Awaiting Surgery
There are some insights you can only get when you have real conversations with consumers.
We supplemented our recent survey work with a round of actual one-hour interviews, asking consumers about their readiness to return to a care setting.
These consumers, who either had a surgery delayed due to COVID-19 restrictions, or who need surgery now, told us all about their fears, hopes, and expectations. You can download the qualitative research findings report here.