Operation Recovery: A Conversation with Jeff Gold

For months, hospitals and health systems have been in a difficult battle against COVID-19, facing never before seen challenges with no end in sight. In particular, New York hospitals have had an extremely tough fight against COVID-19 and were among the first to take the brunt of the virus.

On this episode of Operation Recovery, Jeff Gold, Senior Vice President and Special Counsel of Insurance and Managed Care at Healthcare Association of New York State, joins us to discuss payor behaviors regarding negotiations as a result of COVID-19. As well as how hospitals should adjust their approach with payors in upcoming contract negotiations, and the importance of advocacy and storytelling for hospitals right now.