Operation Recovery: A Conversation with Cliff Frank

As we begin to emerge from the peak of the COVID-19 crisis, health systems must consider audience behavioral shifts and associated new challenges. From patient postponements to payor positioning, some of these changes will likely be permanent, and health systems will have to protect their financial viability with new and targeted managed care strategies to come out on top in a post-COVID-19 world.

Cliff Frank, President of Healthcare Management Solutions, joins us on Operation Recovery to talk about employers’ drive to lower pricing through narrow networks. He also shares why risk contracting doesn’t look so risky anymore, and how telehealth could make employed primary care networks vulnerable.